Private Pay
Non-clinical support for complex care.
PCM Private Pay provides structured, non-clinical support for individuals and families navigating complex healthcare and community-based situations.
Our private pay services
Three ways PCM provides structured, non-clinical support.
Non-Clinical Assessment
Understand the situation. Build the plan.
PCM evaluates needs, supports, risks, resources, and family involvement to create a personalized Service Plan.
Non-Clinical Care Coordination
Keep the plan moving.
Ongoing non-clinical coordination of providers, appointments, services, resources, family communication, and changing needs.
ViaDoma | The Journey Home
Hospital-to-Home Navigation by PCM. A guided path to what's next.
Specialized support for a safe, structured transition from hospital to home and community, with coordination every step of the way.
The ViaDoma journey
A structured path from hospital to home — and beyond.
Referral
We receive your inquiry and learn your situation.
Assessment
We evaluate needs, supports, risks, and resources.
Transition Plan
We create a personalized plan for a safe discharge.
Return Home
We support the transition from hospital to home or community.
Coordination
We align providers, services, and resources.
Stabilization
We help establish routines and ongoing support.
Next Step
We plan for what's next to promote long-term success.
Who private pay helps
Individuals
People with complex health needs who want trusted, non-clinical support.
Families
Family members seeking guidance, clarity, and peace of mind.
Out-of-Area Families
Loved ones living outside New York who need a local advocate on the ground.
Professional Referral Sources
Hospitals, healthcare providers, attorneys, and other professionals who trust PCM.
Start a conversation
Tell us who you are and what you're trying to accomplish. We'll route your inquiry to the right PCM team.