Public Programs
Service Coordination for Complex Community-Based Care
PCM provides Service Coordination through New York's Nursing Home Transition and Diversion (NHTD) and Traumatic Brain Injury (TBI) Medicaid Waiver programs, helping individuals live safely and successfully in the community.
Waiver programs
Two Medicaid Waiver programs. A brighter tomorrow.
Nursing Home Transition and Diversion (NHTD)
The NHTD Waiver program helps individuals transition from nursing homes to community living, or avoid nursing home placement, by providing the services and supports needed to live safely and independently in the community.
Learn More About NHTDTraumatic Brain Injury (TBI)
The TBI Waiver program provides services and supports for individuals with traumatic brain injury to live successfully in the community, with greater independence, choice, and quality of life.
Learn More About TBIA structured approach to care coordination
From eligibility to long-term stability, PCM provides a consistent, person-centered process.
Intake
Begin with a conversation and gather key information.
Assessment & Planning
Identify needs and develop a person-centered plan.
Service Coordination
Arrange and coordinate services and supports.
Provider Coordination
Partner with approved providers and community resources.
Monitoring
Ongoing review of progress and changing needs.
Documentation
Maintain accurate and compliant records.
Supervision & Compliance
Ensure quality, regulatory adherence, and best practices.
For government & institutional partners
PCM is an experienced and reliable operator, working in close partnership with New York State and institutional partners to expand community-based options. Our strong operations, compliance discipline, technology-enabled systems, and proven scale help ensure high-quality service coordination and measurable outcomes.
Partner With PCM
Start a conversation
Tell us who you are and what you're trying to accomplish. We'll route your inquiry to the right PCM team.